When to cancel
Cancel a requisition when it should no longer progress through its lifecycle. Common reasons include:
The requirement is no longer needed
The requisition was raised in error
It should no longer go through approval, agency notification, submission, or assignment
Who can cancel
Open Actions at the top right of the requisition detail page and select Cancel requisition. The label follows your company's preferred name for requisitions. The action appears only when:
Your role has the cancel or reinstate requisition permission and you have access to the requisition; Project Requestors can see the action when it is enabled for their role
If you are a Project Requestor, you raised the requisition and it has not yet been approved
The requisition is active, is neither rejected nor filled, and has no counted assigned workers
What cancellation prevents
A cancelled requisition is no longer active and many actions are blocked until it is reinstated:
Approval and progression through approval stages
Quantity changes
Sending to or removing agencies
Other lifecycle changes that would continue the requisition
Impact on existing assignments
Cancellation marks the requisition inactive but does not remove its record, history, or existing assignment data. Before cancelling:
Review any existing worker submissions or assignments
Confirm the operational impact with the relevant teams
The cancel action is unavailable when workers are already assigned; it does not wait for their starts to be confirmed
When the last active assignment on a filled requisition is cancelled with consent not to reopen, the requisition is also cancelled automatically and an activity entry links it to that assignment
If other pending or confirmed assignments remain and reopening is declined, the requisition stays Filled and no replacement recruitment is opened
If reopening is agreed and coverage falls below the requirement, the latest reopened date appears in the overview alongside the original raised date
Reinstating a cancelled requisition
If permitted, open Actions at the top right and select Reinstate requisition. Complete the reason and comments if requested, then confirm. Reinstatement:
Makes the requisition active again
Resets the filled flag so coverage is recalculated
Records a reinstatement event in the activity log
After reinstatement
Review the requisition before progressing it again. Items worth checking include:
Start and end dates
Agency schedules and tiering
Pay and charge rates
Shift-based coverage by working day
Existing assignment status
Who is notified
Cancellation and reinstatement send in-app notifications to the stored requestor and approvers:
The requestor
The current approver
Any stored stage approvers
For agencies: how cancellation affects you
If you work for an agency, cancellation stops the requirement you were working against. Cancellation and reinstatement notifications go to the hiring-company requestor and approvers rather than to agencies, so keep these points in mind:
A cancelled requisition becomes inactive, so you can no longer accept it or submit further workers against it.
Check the requisition status before spending time sourcing workers — a requirement may have been cancelled.
Use comments on the requisition to confirm the position with the hiring team if you are unsure.
If another active assignment remains and the hirer declines reopening, the requisition stays Filled; the remaining assignments continue
When a filled requisition is reopened for replacement recruitment, hirers and agencies can see its latest reopened date in the overview